Terms & Conditions
Last updated: 24 August 2026
These terms cover this website
Pinnaclelabs.uk is operated by Rian Banting, trading as Pinnacle Labs. By using this website you agree to these terms. Nothing on this website is an offer to contract, and using it doesn't create a client relationship on its own.
Actual project work, the discovery audit's recommendations, fees, and delivery, is agreed separately in writing with each client before anything starts. Those terms take precedence over this page for any engagement they cover.
Using this website
You're welcome to browse, read, and share this site. Please don't scrape it, try to break it, or use it in a way that could disrupt it for other visitors.
Content and intellectual property
The text, design, and case study write-ups on this site belong to Pinnacle Labs unless stated otherwise, and shouldn't be reproduced without permission. Case studies describe real work with identifying details removed or changed where a client asked for that; figures given are approximate and illustrative of the kind of result achieved, not a guarantee of what any future engagement will produce.
The free discovery audit
The discovery audit is offered free, with no obligation to buy anything afterwards. Recommendations in it are advisory. We'll give our honest assessment based on what you tell us, but we can't guarantee a specific outcome from acting on it.
Third-party services
Booking a call uses Calendly, and this site links to third-party tools and services from time to time. We're not responsible for the content or availability of services we don't operate.
No warranty, limited liability
This website is provided as-is. We don't guarantee it'll always be available or error-free. To the extent permitted by law, we're not liable for any loss arising from your use of this website.
Governing law
These terms are governed by the law of England and Wales.
Changes to these terms
We may update this page occasionally, and will update the date at the top when we do.
See also our Privacy Policy.